United Healthcare Advocate 4Me Elite
Health care can be confusing, time consuming and stressful. Coming in 2019 - Advocate4Me Elite™ – is designed to create a more simplified way for our employees and their families to engage in health and dental care. Through technological advancements, and the experience/expertise of dedicated, professional advocates, Advocate4Me Elite offers exclusive personalization – using intelligent routing of all member inquiries to anticipate your needs and connect you with the appropriate resources.
There are different ways you can access this concierge service: by phone, email, or chat on the app. When you access the service, you will be connected with a dedicated loanDepot advocate – well versed with loanDepot’s benefits package.
The dedicated loanDepot team of elite advocates can:
- Connect you with in-network providers
- Resolve claim issues – for both medical and dental claims
- Connect you with health management resources (condition based programs/nurse case managers, etc.)
- Own your request through resolution and provide follow-up to you
- Review your claim history and make recommendations that may help save time and money
Advocates help members take ownership of their health care by helping understand benefits, accessing the right care (which could potentially save time and/or money, and make more informed health care decisions.
We value our employees and believe the addition of this elite concierge service will be a valuable add-on. To access this service, simply call (855) 396-4459, or initiate a chat or email through the myuhc.com website.